About Tom and Serena Heuser
springvalleylocal.com is a local, educational guide created for people who want to better understand what life in Spring Valley is really like before they move. From neighborhoods and schools to healthcare, parks, business services, and everyday amenities, this site brings together practical local information in one easy-to-navigate place.
I feel so lucky to have worked with Serena and the Heuser team. I moved from Boston to Las Vegas and was unfamiliar with what section I wanted to be but thought maybe Sun City Summerlin. I googled reviews and found Serena. She took me around for four hours showing me everything I might want to know, but I was not ready to move. She was gracious and knowledgeable. Six months later I contacted her and we went "shopping" for my forever home. She helped me focus and I found a wonderful home and she guided that process of negotiating a successful offer. That was just the beginning of the real estate adventure she helped me find a lender and inspector. I was still on the east coast so she went out of her way to be my presence in Las Vegas when needed. Her team was awesome, keeping me informed of every step in the process. After the closing she continued to be there for me. She provided a list of professional trades people for a number of things I needed done. They were all incredible. Having access to a qualified network was invaluable. I feel blessed and grateful to have found such and extraordinary person and team to work with and it was all because I read a review like this and reached out to her. Serena and the Heuser team are the people you want to work with for a transaction as important as buying your next home.
We had an amazing experience working with Serena Heuser! She was incredibly responsive, knowledgeable, and truly understood what we were looking for. We originally planned to purchase in Summerlin, but after exploring the area, we completely fell in love with the vibe and lifestyle in Lake Las Vegas. When a home we were interested in suddenly hit the market, Serena immediately drove all the way out there and FaceTimed us through the entire home tour so we could view the property without having to travel to Vegas ourselves. Her dedication and sense of urgency made all the difference. She helped us put together a strong, aggressive offer that ultimately got accepted by the builder. Serena was strategic, supportive, and always had our best interests in mind throughout the process. She negotiated a terrific deal that really benefited us as buyers. We were initially hesitant about involving a realtor when purchasing new construction, but Serena proved how valuable having the right realtor can be. She helped advocate for us, guided us through the process, and made sure everything stayed on track for a smooth closing experience. We’re so grateful for her guidance and would absolutely recommend Serena to anyone looking to buy a home in the Las Vegas area!
We had a wonderful experience working with Serena, who was incredibly diligent in helping us find the right home in Henderson for our family. She was always professional, attentive, and made the process as smooth as possible. She made herself available whenever we had questions or needed assistance. We truly appreciate her dedication and would highly recommend her to anyone looking to buy a home.
Serena Heuser was an outstanding realtor to work with over the course of our five-month search. She consistently focused on the specific types of properties we were interested in, while also layering in her own expertise and perspective of Summerlin in a way that was incredibly valuable. She was knowledgeable, responsive, and genuinely cared about helping me through the entire process. At one point, she even saved me from moving forward on a property that wasn’t the right fit—pointing out issues we hadn’t noticed but that could have become serious problems later. Ultimately we bought the perfect place in Reverence, Summerlin West, a place she was very familiar with. Throughout the experience, we always felt supported and in good hands. Serena’s combination of attentiveness, insight, and dedication really set her apart. We highly recommend her to anyone looking for a reliable and hardworking real estate agent!
Working with Serena from the Tom and Serena Heuser Team was such a blessing for our family! Moving across the country from Maryland to Northwest Las Vegas felt overwhelming at first, but she made every step so much easier and truly cared about finding the perfect home for us. What meant the most was how she brought a mom’s perspective to the search. She really understood how important it was for us to get our kids settled into a great school district before the school year started. She listened, guided us with expert advice, and never made us feel rushed—just completely supported. Thanks to her, we found our dream home in Lyra at Sunstone, and we couldn’t be happier. She wasn’t just our real estate agent; she felt like a friend who wanted the very best for our family. We’re so grateful and would recommend her and the Tom and Serena Heuser Team to anyone making a move!